In case you don't know how I feel about telemarketers, read THIS. This morning I get a call from the Better Home Products of Texas Corp. I have been receiving calls for several years from this company. They employ handicapped workers and I'm sure are generally a good cause. I have ordered light bulbs (no they don't last five years) and dish towels (the most expensive set I've ever owned) in the past. But they call pretty frequently and I usually don't answer the call.
Today I chose not to answer it. Little d, however, made the opposite choice. As soon as she said hello, her face turned red. She realized it was a stranger. "Just hang up, baby," was my solution. And I guess that was my mistake. I should have taken the phone and said not interested and hung up myself. BUT, I was fixing milk for Little m and in a rush, so I didn't.
The woman (and she is the same lady who has been calling me for years-very distinct voice) proceeds to call back. I don't answer and the machine picks up. She leaves this message in a nasty voice (I wrote it down word for word):
"If you had any home training you wouldn't hang up in peoples face. That's very rude. Whoever you are. And if your parents knew any better or they taught you that they didn't have any sense either. Losers."
Straight up. Where to start. I think this pi$$ed me off for several reasons. I hate being called back from a telemarketer. Yes it's happened before. Although usually the salespeople hang back up on me. Real mature. Anyway, the fact that she was berating my FOUR year old daughter just set me off. And then the name calling "Losers". Sheesh.
So I call the number back. Busy signal. Surprise. Keep in mind, I never complain about service. Bad food, bad waitress, bad cashier, bad haircut. Nope. Don't complain. But this was different. This time they invaded The Lair. And that is NOT ALLOWED!
So I googled them. They don't have a webpage, which I already knew. But the Better Business Bureau had their info. Even--get this--an 800 number!! Sweet! So I dial the toll free number and get this as soon as the phone picks up "Hot singles are waiting for your call, dial blah blah blah" Shit.
Fast forward to me dialing the regular listed number. A woman answers and could not be more apologetic. She says she will call me with the results. And because I had cooled off immensely I told her that I understand that some of their employees have mental illness and that...but she cut me off and said that it shouldn't have happened. And I couldn't agree more.
Friday, March 13, 2009
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2 comments:
Im glad you called back. That would have made me so mad.
I have no other chance than to hang up on a telemarketer because they are on a roll, they don't even take a breath!
Here in the States are more aggressive than anywhere I have been before. I got text messages on my cellphone?!
Awesome that you called back and stood up for your little one!
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